Pathmatics is looking for a Client Service Manager to join our growing team managing the relationship with our clients. As a CSM, you’ll be responsible for deeply understanding clients’ business challenges and goals and be the advisor to client leadership. You will manage your own book of clients, supporting them from onboarding to full deployment to renewal and upsell. Pathmatics is a data driven organization and you will use the data both with your clients and internally.
Responsibilities:
- Point of contact for assigned client portfolio, with accountability for client engagement, growth, and retention
- Interface with client leadership regularly, leading discussions navigating the relationship to support platform adoption and usage
- Deliver training, analytics, insights, and best practices to client teams
- Partner with clients to understand their business goals, marketing objectives, and competitive constraints, and build strategic engagements to demonstrate the value of our data and platform.
- Be a strategic expert on digital media planning, tactics and measurement -- leading the team (internal and client) through actionable use of our data for media planning, campaign analysis, and measurement against business goals
- Drive overall client satisfaction to expand client engagement and increase likelihood of retention and growth.
- Excellent ability to manage client relationships, especially sensitive issues, and effectively problem solve
This is a part-time, work from home position that requires a commitment of 30 hours per week.
Tasks
- Use our custom tools to identify the exact product being marketed in online display and video advertisements.
- Taxonomize data to category hierarchies.
- Organize and add to brand hierarchies.
- Write logic statements to search for and classify creatives. Our tools are entirely custom so no computer language skills are required. However, an understanding of search logic and search operators is required.
- Suggest improvements to data quality by identifying erroneously categorized creatives.
We're looking for an experienced devops engineer to work on the systems supporting our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great culture w/a dog-friendly office near the beach in Santa Monica (though we’re all working from home during the pandemic). There’s a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that’s a joy to work on – join us!
We’re looking for a 5-ish year’s (real-world) experienced devops engineer willing to:
- Setup, configure and maintain cloud infrastructure in a mixed environment (Windows and Linux) utilizing AWS, Redshift, Mongo, SQL Server, Packer, .NET Core, TeamCity, Octopus, and DataDog (ideally w/familiarity with some or most of these tools)
- Code in C# and SQL (and sometimes Javascript)
- Edit scripts in Powershell, Bash, and a teeny tiny bit in Batch
- Tackle interesting performance and scalability challenges
- Participate in a Kanban/Devops dev process with fluid requirements and weekly scrums
- Be part of our Pagerduty on-call rotation schedule (within reason!)
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often
We're looking for an experienced frontend developer to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great culture w/a dog-friendly office near the beach in Santa Monica (though we’re all working from home during the pandemic). There’s a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that’s a joy to work on – join us!
We’re looking for a 5-ish year’s (real-world) experienced web developer willing to:
- Code in C# and Javascript in a Windows (server) environment utilizing ASP.NET MVC w/Entity Framework
- Help teach (and learn) w/our team to get off these legacy technologies and onto a more modern frameworks like React or Vue
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for UX and work with product owners to build cool products rather than turning specifications into code
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often
We're looking for an experienced full stack developer to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great culture w/a dog-friendly office near the beach in Santa Monica (though we’re all working from home during the pandemic). There’s a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that’s a joy to work on – join us!
We’re looking for a 10-ish year’s (real-world) experienced C# developer willing to:
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EF6, jquery, and ASP.NET MVC (we’re slowly adopting .NET Core as well)
- Tackle interesting performance and scalability challenges
- Meticulously refactor bunches of reports decimating code size and run time while preserving results
- Intelligently manage tech debt while simultaneously delivering new features for the business
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often
In this role, you’ll be an integral part of the Business Development department, leading technical engagements with our largest global partners. The candidate should be a self-starter who thrives on innovation and driving ideas to completion.
Core Responsibilities
- Project manage the implementation of Pathmatics Connect data services to our global partners and customers in collaboration with Customer Success, Sales, Product and Engineering.
- Answer technical questions from prospects and customers regarding Pathmatics technology, features, solutions, and methodology, as well as articulate Pathmatics product positioning to both business and technical users
- Lead in-person and remote training sessions on Pathmatics’ capabilities, methodology, features set, for product & marketing audiences
- Be the subject matter expert (SME) on data, methodology and our industry
- Nurture client relationships through organized & strategic in-person, phone, and email communications
- Determine solution feasibility for new partner and customer engagements
- Evangelize the value of Pathmatics’ solutions and help our clients extract maximum value from our services
- Become a trusted advisor for the customer and help define their integration strategy.
- Assist with replying to RFx proposal responses.
- Assist in defining the product requirements of the Pathmatics Connect data program.
Pathmatics is seeking a Sales Development Representative to join our fun & growing team.
He/She will lead outbound efforts to onboard new clients, including many of the world’s largest brands, publishers, advertising agencies and technology companies.
This position will be responsible for outbound prospecting, lead qualification, and using your skill set, tools and insights to help potential customers to effectively move through the sales pipeline.
WHAT YOU’LL DO:
- Champion new business opportunities to fuel the Pathmatics Sales pipeline
- Boost the Pathmatics pipeline via direct outreach (phone, email, social, etc.) from developed prospect lists, while curating your own to identify decision makers
- Lead high-level conversations with senior executives about their business, digital needs and operations, while educating prospects on Pathmatics’ market leading solutions
- Work closely with sales managers and marketing team on various programs that are in support of the entire team
- Adapt quickly to our fast-paced, dynamic & growing startup culture
- Achieve or exceed quotas
Pathmatics is looking for a senior leader to run the eastern sales region based out of our NYC office. You are responsible for managing a team, prospecting and closing new strategic sales opportunities, as well as developing and implementing a comprehensive sales strategy. In your role you will manage and develop a team of sales representatives including recruiting, hiring, and training new reps on the Pathmatics sales process. You will participate and lead in strategic client and prospect meetings with your team as well as work cross-functionally with stakeholders in marketing, inside sales, client services and product to align resources and priorities. You’ll report on sales activity, pipeline attainment and forecasts to senior sales and marketing management.
As a Taxonomist, you will analyze digital marketing creative attributes and apply industry best practices to build comprehensive taxonomy that integrates into our existing ontology. You’ll assist in categorizing very large data sets within new taxonomies that allow for accurate reporting of industry trends and meaningful comparisons. We collect thousands of digital creatives daily and are committed to 24×7 uptime, so you’ll work carefully and efficiently to provide solutions that enable continuous delivery of accurate, meaningful data. As the subject matter expert of the taxonomies you own and create, you’ll be responsible for reviewing the data for accuracy once categorized. You’ll be part of a team providing best in class solutions to thousands of users worldwide. Your expertise will be consulted to help strategize future growth opportunities for the company. If you are able to see the big picture while also passionately diving into the details, we want to hear from you!
Responsibilities include:
- Reviewing sets of semantic information for digital display, video, and social media marketing to define cohesive and consistent taxonomy that supports specific data use cases
- Defining taxonomic rules that govern new and existing data
- Making note of any exceptions to rules so alternate solutions can be provided
- Publishing clear to understand best practices that can be distributed to others to employ
- Ability to present classification information and instructions in a clear and concise way to non-technical audiences
- Grouping and mapping live data into taxa, especially as it relates to ‘seeding’ examples for automated or manual data categorization
- Recognizing outliers and defining a system for how to account for them within the taxonomy
- Identifying, analyzing, and interpreting trends and/or patterns in data sets
- Recognizing data quality issues within taxa (including miscategorized content)
- Defining, reviewing, proofreading, and editing taxa naming conventions for consistency
- Understanding our platform as a whole to ensure new taxonomy fits seamlessly
- Suggesting new taxa when necessary to ensure data classification is continually improving
- Asking questions before, during and after assignments to ensure clarity of expectations and quality of output
- Providing input and feedback to internal teams in order to improve our knowledge bases and data outputs
- Proactively communicating any issues that prohibit satisfying a deadline
